---
title: Overview of the Subscription page
description: Find your plan, licenses, billing cycle, payment method and invoices in one place. This overview shows where the Subscription pages are in Toggl, what each tab does, and who can change your plan.
---

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1. [Toggl 2.0 Knowledge Base](https://docs.toggl.com/?hsLang=en)
2. [Account & Billing](https://docs.toggl.com/account-billing?hsLang=en)

# Overview of the Subscription page

## This guide is for organization admins and anyone who looks after Toggl’s billing. It shows where your plan, licenses, billing details and invoices live, and how Explore plans differs from Billing. Once you’ve read it, you’ll know which screen to open to change your plan or licenses, update a card or find an invoice.

Your organization’s subscription is managed on the Billing page. To get there: 

- Click **Manage billing** in the sidebar. It appears for people who manage the subscription, on paid plans that aren’t in a trial.
- Click **Upgrade** in the sidebar. It appears during a trial, or when a higher plan exists for your organization.
- Or open **Admin settings** in the sidebar, then **Billing** or **Explore plans** under **Organization**.

Subscription pages are for organization admins who can manage the subscription. Workspace-only admins and other roles don’t see them. 

### What you see on Billing

Billing has three tabs.

| Tab | What it shows | Learn more |
| --- | --- | --- |
| **Overview** | **Your plans**: one row per Toggl product your organization pays for, with plan, licenses and a price estimate. A **Total licenses** badge sits above the table. Below it, the **Modules** table lists paid add-ons, and the **Billing cycle** card shows whether you pay monthly or annually. | [Understanding licenses](https://docs.toggl.com/understanding-licenses-in-toggl-2.0-?hsLang=en) |
| **Details** | **Billing details** (payer, email, VAT number, address, postal code, state, country) and your **Payment method**. | Payment methods, invoices and billing details |
| **History** | **Invoices**, with date, invoice, amount and status (**Paid** or **Unpaid**). **View invoice** opens each one. | Payment methods, invoices and billing details |

If your organization also pays for Toggl Track, it appears as its own row, so the total reflects everything you’re billed for. You can manage your Track subscription from this page as well. 

If you have a plan change scheduled, a banner shows the new plan and date, with **Keep my current plan** to cancel the change. You keep your current plan until then.

### What you see on Explore plans

**Explore plans** opens **Choose your plan**. Switch between **Monthly** and **Yearly**, and the page shows the **Free**, **Starter**, **Premium** and **Enterprise** cards, with your current plan marked **Active plan**. **Compare all features** opens the full comparison. For Enterprise, the card offers **Book a demo** and custom pricing instead of a button to buy. See Toggl plans: what’s included.

### What you can do

- **Change the number of licenses.** On **Overview**, open the row’s actions and choose **Manage licenses**, set the **License count** and click **Update licenses**. The change applies at the end of your current cycle. You can’t go below the number of licenses in use. See Upgrading, downgrading and changing seats.
- **Change your plan.** Use **Change plan** on Overview, or pick a plan on **Explore plans**. An upgrade takes effect immediately and your next invoice is adjusted. A downgrade is scheduled for the end of your prepaid term, so you keep your current plan until then.
- **Switch billing cycle.** Use the **Billing cycle** card to switch to annual billing and save, or back to monthly. A switch to monthly is scheduled for the end of your prepaid term.
- **Update your card or billing details.** Open **Details**, then **Update card** or edit your billing details. If you want to pay via bank transfer (annual plans only), please reach out to Support.
- **Download an invoice.** Open **History** and choose **View invoice**.
- **Cancel.** Use **Cancel subscription** (your plan stays active until the end of the billing period) or **Cancel trial** (the trial ends immediately). See Cancelling your subscription or deleting your organization.
- **Manage add-ons.** The **Modules** table on Overview shows add-ons such as Time Off Pro. 
    - [Time Off Pro](https://docs.toggl.com/time-off-pro?hsLang=en).
    - [Capacity Management](https://docs.toggl.com/capacity-management-add-on?hsLang=en)

### Who can do what

| Action | Who can do it |
| --- | --- |
| See Billing and Explore plans | Organization admins who manage the subscription |
| Change licenses, plan or billing cycle | Same |
| Update payment method or billing details | Same |
| See your plan name | Everyone, in the sidebar upgrade prompts and feature messages. |

 

### Common questions

#### Why don’t I see Billing or Explore plans?

They’re limited to organization admins who manage the subscription. If you’re a workspace admin or a member, ask your organization admin.

#### Why doesn’t removing a member lower my bill?

Toggl bills per license, not per member. Removing a member frees their license so you can reuse it. To pay less, reduce your license count. See [Understanding licenses](https://docs.toggl.com/understanding-licenses-in-toggl-2.0-?hsLang=en).

#### Why can’t I change my plan?

If your last payment failed, plan changes are paused until you update your payment method on **Details**. A plan change that is already scheduled also blocks a new one. Contact Support if you need help. 

#### Where is my invoice?

On **Billing → History**. Invoices that haven’t been created yet don’t show.

#### Where can I upgrade after my trial ends?

Open **Explore plans** and choose a plan. 

**Next step:** [Overview of Admin Settings](https://docs.toggl.com/toggl-admin-settings-preferences?hsLang=en)

- [Getting started](https://docs.toggl.com/getting-started?hsLang=en#main-content)

    - [Start here](https://docs.toggl.com/getting-started?hsLang=en#start-here)
    - [Quickstart Guides](https://docs.toggl.com/getting-started?hsLang=en#quickstart-guides)
    - [Set up your Workspace](https://docs.toggl.com/getting-started?hsLang=en#set-up-your-workspace)
    - [Toggl Guides for Toggl Track and Toggl Plan users](https://docs.toggl.com/getting-started?hsLang=en#toggl-guides-for-toggl-track-and-toggl-plan-users)
- [Using Toggl, page by page](https://docs.toggl.com/using-toggl-page-by-page?hsLang=en#main-content)

    - [Timer](https://docs.toggl.com/using-toggl-page-by-page?hsLang=en#timer)
    - [Reports](https://docs.toggl.com/using-toggl-page-by-page?hsLang=en#reports)
    - [Projects](https://docs.toggl.com/using-toggl-page-by-page?hsLang=en#projects)
    - [Time Off](https://docs.toggl.com/using-toggl-page-by-page?hsLang=en#time-off)
    - [Profile Settings](https://docs.toggl.com/using-toggl-page-by-page?hsLang=en#profile-settings)
- [Features](https://docs.toggl.com/features?hsLang=en#main-content)

    - [Single Sign On](https://docs.toggl.com/features?hsLang=en#single-sign-on)
    - [Time Off](https://docs.toggl.com/features?hsLang=en#time-off)
    - [Settings](https://docs.toggl.com/features?hsLang=en#settings)
- [Toggl Apps](https://docs.toggl.com/toggl-apps?hsLang=en#main-content)

    - [Desktop](https://docs.toggl.com/toggl-apps?hsLang=en#desktop)
    - [Browser Extension](https://docs.toggl.com/toggl-apps?hsLang=en#browser-extension)
- [Account & Billing](https://docs.toggl.com/account-billing?hsLang=en)
- [API & Integrations](https://docs.toggl.com/api-integrations?hsLang=en)
- [Troubleshooting & FAQs](https://docs.toggl.com/troubleshooting-faqs?hsLang=en#main-content)

    - [My Toggl Acount](https://docs.toggl.com/troubleshooting-faqs?hsLang=en#my-toggl-acount)
    - [Members](https://docs.toggl.com/troubleshooting-faqs?hsLang=en#members)
- [Admin Settings & Security](https://docs.toggl.com/admin-settings-security?hsLang=en)

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